Capermint Case Study: Real-Time Precision for 2M Fantasy Users

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Industry:

Fantasy Sports

Headquarters:

Ahmedabad, India

100

%

Real-time leaderboard accuracy

90

%

Fewer bugs

100

%

Accurate prize distributions

30

%

Rise in daily users

Overview

About Capermint

Capermint is a top mobile app and game development company. They specialize in innovative solutions for businesses & entertainment, including game development, mobile apps, AR/VR, and custom software. With a focus on creativity and customer satisfaction, Capermint delivers tailored experiences for clients across various industries.

Capermint wanted a bold vision for its client Golden Fantasy 11, a cricket fantasy game. They aimed to provide a seamless experience across iOS, Android, web portals, and the admin panel. However, Capermint were facing significant hurdles due to limited internal resources, which made it tough to guarantee flawless functionality.

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Challenges

Mastering Real-Time Challenges with Precision QA Solutions

Unclear Acceptance Criteria (AC)

Developing thorough test cases was difficult due to the lack of clear acceptance criteria, despite multiple requests to the client team. With limited resources, we relied on exploratory testing and competitor analysis to fill the gaps and create detailed test cases.

Testing Real Money Games

Ensuring robust testing protocols to secure real money games. This includes validating the accuracy of betting processes, ensuring compliance with regulatory standards, and safeguarding against fraud.

Substitute Player Performance

The system struggled to allocate points correctly for substitute players, causing users to miss out on critical points.

Scalability for Large Contests

The system had to manage large-scale participation and sudden traffic spikes, especially during tournaments like the ICC World Cup and IPL.

Real-Time Point Updates

Instant updates of points from live matches were crucial to keep users engaged and prevent them from switching to competitor games.

Real-Time Point Allocation

Ensuring accurate point allocation based on live player performances was complex. Points varied by actions like fielding (e.g., catches +8, stumping +12), economy rate adjustments for bowlers, and strike rates for batsmen.

Prize Distribution Accuracy

Ensuring correct prize distribution was vital to avoid disputes and maintain user trust.

Live Data and API Reliability

The system had to process live match data flawlessly during high-traffic events like IPL, while also handling any potential issues with third-party APIs providing that data.

Leaderboard Synchronization

Maintaining accurate and up-to-date leaderboards was critical, especially with a large number of participants. Any delay or error risked losing user trust.

Handling Multi-role Players

Players performing multiple roles (e.g., wicketkeeper, bowler, batsman) were not always accurately accounted for, leading to incomplete leaderboard updates.

Complex Player Performance Calculation

Accurately reflecting a player’s performance in multiple roles (batting, bowling, fielding) was challenging, leading to occasional point calculation errors.

Captaincy Change Delays

Users switching their captain just before a match often experienced delays in receiving the correct double points, impacting their leaderboard standings.

Captain and Vice-Captain Multipliers

Accurate application of point multipliers for captains and vice-captains was key to avoiding user frustration.

Bonus Points for Special Events

The system sometimes missed awarding bonus points for special achievements, affecting leaderboard accuracy.

Problem & Solution

The Transformative Solution

Comprehensive Test Strategy

Developed a detailed test plan that covered functional, performance, and exploratory testing to ensure all aspects of the app, including point allocation and leaderboard synchronization, were thoroughly validated. Test cases addressed both standard rules and edge cases, like captaincy multipliers and substitute player performance.

Automated and Exploratory Testing

Automated regression tests were implemented to ensure stability across the points system, prize distribution, and leaderboard accuracy. Exploratory testing was conducted in parallel with feature development to catch unexpected issues early on.

Performance and API Testing

Simulated high-traffic conditions for events like IPL to ensure the system could scale without downtime. API testing focused on ensuring third-party data reliability, and fallback mechanisms were developed to maintain functionality during API outages.

Collaborative Issue Resolution

Worked closely with the development team to address bugs related to point calculations and real-time synchronization. Daily standups were held to monitor progress and resolve high-impact issues quickly. Additionally, user acceptance testing was conducted with a select group to replicate real-world conditions during live matches.

Comprehensive Test Strategy:

Developed a detailed test plan that covered functional, performance, and exploratory testing to ensure all aspects of the app, including point allocation and leaderboard synchronization, were thoroughly validated. Test cases addressed both standard rules and edge cases, like captaincy multipliers and substitute player performance.

Automated and Exploratory Testing:

Automated regression tests were implemented to ensure stability across the points system, prize distribution, and leaderboard accuracy. Exploratory testing was conducted in parallel with feature development to catch unexpected issues early on.

Performance and API Testing:

Simulated high-traffic conditions for events like IPL to ensure the system could scale without downtime. API testing focused on ensuring third-party data reliability, and fallback mechanisms were developed to maintain functionality during API outages.

Collaborative Issue Resolution:

Worked closely with the development team to address bugs related to point calculations and real-time synchronization. Daily standups were held to monitor progress and resolve high-impact issues quickly. Additionally, user acceptance testing was conducted with a select group to replicate real-world conditions during live matches.

Working with QAble brought Capermint’s vision to life. Their testing strategy and commitment to quality ensured a smooth user experience, even during peak traffic. Their expertise led to unmatched accuracy in our leaderboard and prize distributions, boosting user trust and engagement. QAble has set a benchmark in QA services.

- Vivek Shah, MD & CEO, Capermint

Our Process

Seamless Collaboration, Exceptional Results

The client approached us for comprehensive QA services to Capermint for their cricket fantasy game, Golden Fantasy 11. They had a clear vision: delivering a seamless experience across iOS, Android, web portals, and the admin panel but faced challenges due to limited internal resources.

We took the lead by deeply understanding the product vision and user expectations, collaborating with the client’s project manager and development team. This partnership helped us create a testing strategy that ensured multi-platform functionality and delivered a top-tier user experience.

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