eCommerce Website QA Testing: Ultimate Checklist 2024

Table of Content

1. UI and Design Testing
2. Functional Testing
3. Accessibility Testing
4. Responsive and Cross-Browser Testing
5. Security Testing
6. Performance Testing
7. Automation Testing
8. Conclusion
9. FAQs

E-commerce websites are complex and dynamic platforms that require rigorous and comprehensive testing to ensure quality, functionality, performance, security, and user satisfaction. In this blog post, we will share with you the ultimate e-commerce website QA testing checklist for 2024, a software testing company that provides e-commerce QA testing services for startups, and enterprise.

This checklist will help you plan, execute, and optimize your e-commerce testing project, covering all the essential aspects of e-commerce testing, such as:

• UI and design testing
• Functional testing
• Accessibility testing
• Responsive and cross-browser testing
• Security testing
• Performance testing
• Automation testing

By following this checklist, you will be able to deliver a high-quality e-commerce website that meets the expectations and needs of your customers, as well as the standards and regulations of the industry.

UI and Design Testing

The user interface and design of your e-commerce website are the first things that your visitors will notice and interact with. Therefore, it is crucial to test the UI and design of your website to ensure that it is visually appealing, consistent, easy to navigate, and user-friendly.

Some of the UI and design testing aspects that you should check are:

• Visual coherence and ease of navigation
• Text consistency, fonts, colors, and sizes
• Links behavior and color for all states (unvisited, visited, hovered, active, disabled, etc.)
• Buttons colors, sizes, and functionality
• Alignment and spacing of elements
• Images, animations, and visuals quality, dimensions, and placement
• Favicon and logo visibility and scaling
• CSS and HTML validation

Also read: 5 Reasons Why Visual Testing is Important in Enhancing Software Quality

Functional Testing

The functionality of your e-commerce website is the core of your business operations and transactions. Therefore, it is essential to test the functionality of your website to ensure that it works as expected and meets the requirements and specifications.

Some of the functional testing aspects that you should check are:

• Link validity and destination
• Forms validation and submission
• Search functionality and filters
• Product page details and images
• Shopping cart functionality and updates
• Checkout process and payment methods
• Order confirmation and email notifications
• User account creation and management
• Third-party integrations and APIs

Also read: Types of Functional Testing

Accessibility Testing

The accessibility of your e-commerce website is the measure of how easy it is for people with disabilities or impairments to access and use your website. Therefore, it is important to test the accessibility of your website to ensure that it complies with the web accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG).

Some of the accessibility testing aspects are:

• Color contrast and readability
• Keyboard navigation and focus
• Screen reader compatibility and labels
• Alt text for images and media
• Captions and transcripts for audio and video
• Skip links and headings
• ARIA attributes and roles
• Accessibility audit and report

Also read: Best Practices in Accessibility Testing

Responsive and Cross-Browser Testing

The responsiveness and cross-browser compatibility of your e-commerce website are the factors that determine how well your website adapts and displays on different devices, screen sizes, and browsers. Therefore, it is important to test the responsiveness and cross-browser compatibility of your website to ensure that it provides a consistent and optimal user experience for all your customers, regardless of their device or browser preference.

Some of the responsive and cross-browser testing aspects that you should check are:

• Layout and design adaptation and responsiveness
• Navigation and functionality on different devices and browsers
• Media and content scaling and quality
• Browser-specific features and issues
• Device and browser compatibility matrix
• Responsive and cross-browser testing tools and frameworks

Also read: Tips for Cross Browser Testing

Security Testing

The security of your e-commerce website is the aspect that protects your website and your customers from malicious attacks, data breaches, and frauds. Therefore, it is essential to test the security of your website to ensure that it follows the best practices and standards for web security, such as SSL encryption, HTTPS protocol, secure payment gateways, etc.

Some of the security testing aspects that you should check are:

• SSL certificate validity and installation
• HTTPS redirection and enforcement
• Secure cookies and session management
• Data encryption and decryption
• Password strength and hashing
• Authentication and authorization
• Input validation and sanitization
• SQL injection and XSS prevention
• Security audit and report

Also read: Penetration Testing: How Does It Work

Performance Testing

The performance of your e-commerce website is the aspect that determines how fast and reliable your website is under different load and stress conditions. Therefore, it is important to test the performance of your website to ensure that it meets the expectations and requirements of your customers, as well as the benchmarks and metrics of the industry.

Some of the performance testing aspects that you should check are:

• Load testing and scalability
• Stress testing and reliability
• Endurance testing and stability
• Spike testing and robustness
• Page speed and response time
• Resource utilization and optimization
• Bottlenecks and issues identification
• Performance testing tools and frameworks
• Performance audit and report

Also read: Importance of Performance Testing

Automation Testing

The automation testing of your e-commerce website is the process of using software tools and frameworks to execute and verify your web testing tasks automatically, without human intervention. Therefore, it is beneficial to use automation testing for your e-commerce website to save time, effort, and resources, as well as to improve accuracy, efficiency, and coverage.

Some of the automation testing aspects that you should consider are:

• Strategy and planning
• Scope and feasibility
• Tools and frameworks selection
• Scripts and scenarios development
• Execution and maintenance
• Results and reports analysis
• Best practices and tips
• Challenges and solutions

Also read: Automated Testing Tools: What Works Best for Web Apps?

Conclusion

By following this checklist, you will be able to test your e-commerce website thoroughly and effectively, and deliver a high-quality product that satisfies your customers and boosts your business.

If you need any help or guidance with your e-commerce testing project, please feel free to contact us fore-commerce testing service. We will be happy to assist you and provide you with the best e-commerce testing solutions.